A booking at Refúgio do Norte will only be confirmed after full payment of the agreed amount. Payment can be made by credit card, Apple Pay, Google Pay, Link, or bank transfer, according to the options available at the time of booking.
Cancellations made up to 90 days before the arrival date will receive a full refund. Cancellations less than 90 days before arrival will not be refunded.
Check-in time is from 5 PM, and check-out must be completed by 11 AM on the day of departure. Requests for early check-in or late check-out may be accommodated subject to availability and must be communicated in advance.
Refúgio do Norte has a capacity of up to 3 people. Smoking inside the suite is prohibited.
We ask for respect towards quiet and the environment, especially after 10 PM, to ensure the comfort of all guests and neighbors.
Guests are responsible for taking care of the property, furniture, and equipment during their stay.
Refúgio do Norte is not responsible for loss, damage, or theft of personal belongings during the stay.
In case of damage caused by the guest to the property or equipment, the guest must compensate for the damages.
In cases of force majeure, such as extreme weather events or unforeseen situations, the property may offer alternative accommodation or refunds, as appropriate.
Personal data provided for the booking will be used exclusively for managing the stay and necessary communication. Data will not be shared with third parties without authorization.
We use cookies to improve the website experience, respecting visitors’ privacy according to applicable law.
All prices shown include VAT at the applicable legal rate and any applicable tourist tax.
Refúgio do Norte reserves the right to change these conditions with prior notice to guests.
For any disputes arising from the booking or stay, the local jurisdiction will be elected for amicable or judicial resolution.
We reserve the right to cancel, void, or suspend any booking at our sole discretion, without prior notice, if any error, irregularity, fraud, or practice compromising the integrity and security of the booking system or establishment is detected.
In such cases, the booking will be considered null and void, with no right to any refund or compensation from Refúgio do Norte.
Information regarding the cancellation or voiding of the booking will be sent to one of the contact methods provided by the guest at the time of booking. If no valid contact is available, no communication will be made.